# Legal & Policy Centre Notices & Policies for DOS & Co. ## DOS & Co. DOS & Co. Ltd. is a private limited company, registered in England and Wales with company number 08294966 (the ‘Company’). The Company's registered address is 56 St George's Square, London SW1V 3QT. The Company's principal trading address is SB.149, China Works, 100 Black Prince Road, London SE1 7SJ. The Company is VAT registered with VAT number GB 192 00 99 11. The Company is registered with the Financial Conduct Authority under the Payment Services Regulations 2017 for the provision of payment services (FRN: [833374](https://register.fca.org.uk/s/firm?id=0010X00004MlEi4QAF)). # Regulatory Notices Regulatory Notices for DOS & Co. * [Statement on the provision of legal services](https://legal.dosandco.com/notices/regulatory/legal-services) * [Statement on the provision of payment services](https://legal.dosandco.com/notices/regulatory/payment-services) # Legal Services Statement on the provision of legal services ## Legal Services Act 2007 ‌Under the Legal Services Act certain legal services are reserved to those who are authorised to provide them.‌ For barristers, only those who have practising certificates are authorised persons. Such services are known as ‘reserved legal activities’ which are as follows:‌ * *the exercise of a right of audience;* * *the conduct of litigation;* * *reserved instrument activities;* * *probate activities;* * *notarial activities;* and * *the administration of oaths*. ### Statement given in accordance with Rule c144 of the Bar Standards Board Code of Conduct ‌Under the Legal Services Act 2007, legal services, other than those which are reserved legal activities, are not subject to any special statutory regulation. This statement is to explain our status in providing our clients with legal services.‌ Although the following consultants are qualified as barristers, they are not entitled to practise as barristers. They do not have practising certificates and are not on the register of practising barristers: > ​[*Darragh O'Sullivan, Esq. (call Lincoln's Inn, 2009)*](https://www.linkedin.com/in/darraghos/)​ ‌In providing any legal services to our clients, they are not acting as a barrister and are not subject to many of the rules which regulate practising barristers.‌ This limits the scope of the service that can be provided to our clients. We can provide them with legal advice and represent them before certain tribunals, but we cannot represent them in Court. Where our clients' requirements give rise to a need to perform reserved legal activities, we instruct suitably-qualified solicitors and barristers to do so, supervising their conduct and acting as client representative in order to protect those clients' interests.‌ The Legal Ombudsman, which can adjudicate on complaints about poor service by practising barristers, cannot consider any complaint against us.‌ It is, however, possible to complain to the Bar Standards Board and it will investigate whether we have failed to comply with any of the rules which apply to us, but it cannot investigate possible breaches of rules which apply only to practising barristers. # Payment Services Statement on the provision of payment services ### Payment Services Regulations 2017 DOS & Co. Ltd. is registered with the Financial Conduct Authority under the Payment Services Regulations 2017 (FRN: [833374](https://register.fca.org.uk/ShPo_FirmDetailsPage?id=0010X00004MlEi4QAF)) for the provision of payment services. # Email Notices & Disclaimer These notices are deemed incorporated by reference into any email sent by or on behalf of DOS & Co. ### Mandatory Trading Disclosures DOS & Co. Ltd. is a private limited company, registered in England and Wales with company number 08294966 (the ‘**Company**’). The Company's registered address is 56 St George's Square, London SW1V 3QT. The Company's principal trading address is 25 Wilton Road, London SW1V 1LW. The Company is VAT registered with VAT number GB 192 00 99 11. [See our Regulatory Notices here](https://docs.dospay.co.uk/legal/about-dospay). ### Disclaimer Although DOS & Co. Ltd. has taken reasonable precautions to ensure that no viruses are present in its emails, DOS & Co. Ltd. cannot accept responsibility for any loss or damage sustained as a result of computer viruses and responsibility rests firmly upon each recipient ensure that the email (and any attachments) are virus-free. ### Notices The Company is registered with the Financial Conduct Authority under the Payment Services Regulations 2017 for the provision of payment services (FRN: 833374). # Trademarks & Copyright ## Trademarks “**DOS & Co.**” and “**dos\&co**” are registered trademarks of DOS & Co. Ltd. All of the content featured on the domains dosandco.com and dospay.co.uk is copyright of DOS & Co. Ltd. All rights in this content are reserved and no reproduction of any content found on these domains is permitted without the express written permission of DOS & Co. Ltd. ## Copyright We are the owner or licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. ### Permitted Use You may print off one copy, and may download extracts, of any pages from our site for your personal use, and you may draw the attention of others within your organisation or network to the content posted on our site. Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged. You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors. If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. ### Third-Party Intellectual Property Apple and App Store are trademarks of Apple Inc., registered in the U.S. and other countries. # Climate Change Policy ### Climate Emergency The Intergovernmental Panel on Climate Change (IPCC) predicts the average global temperature in 2100 is likely to be between 3°C to 5.5°C above late 19th century levels if no action is taken to reduce global greenhouse gas (GHG) emissions. The global risks from climate change include: * Extreme weather events. * Severe impacts on the world's poorest and most vulnerable populations. * Environmental and economic damage. * Large-scale singular events (such as further sea level rise as major ice sheets melt). Disruption and irreversible loss of natural habitats and resources is expected even with a 2°C temperature rise. However, rapid global action to cut GHG emissions may reduce the likelihood of global temperatures increasing by 2°C.Under the 2015 Paris Agreement, the international community set goals to: * Ensure the rise in global mean temperatures is kept well below 2℃ above pre-industrial levels. * Aim to limit global warming to 1.5℃. ### Carbon Neutrality We are presently assessing our annual carbon consumption with a view to creating a carbon action plan with targets to achieve carbon neutrality in our business operations. At present, we intend to reach carbon neutrality by the end of FY 2024. # Code of Ethics This Code of Ethics serves as our guideline for professional conduct in our firm. It underscores our commitment to integrity, professionalism, and the highest standard of service delivery. ### Scope This Code applies to every director, employee, consultant and sub-contractor carrying out work for or on behalf of DOS & Co. ### Quality of Service We strive for excellence in the quality of services provided, ensuring that they meet or exceed client expectations and industry standards a tall times. ### Integrity We: * uphold the highest standards of professionalism, honesty and ethical conduct in all interactions; * ensure transparency and accuracy in all communications, reporting and documentation; and * never accept commissions, kick-backs or introducer's fees, whether legal or illegal, and always account to our clients for any such commission, rebate or similar - our integrity when making introductions is not for sale. ### Client Confidentiality We: * safeguard all client information, ensuring that it remains confidential and is not disclosed without proper authorisation or as otherwise required by law; and * use client information solely for the purposes for which it was provided and in accordance with applicable laws and professional standards. ### Conflicts of Interest We: * identify and disclose any actual, potential or perceived conflicts of interest to relevant parties in a timely manner; * declare any active conflicts to our clients without undue delay; and * take necessary steps to manage or resolve conflicts of interests, ensuring fairness and objectivity in all professional details. ### Continuous Professional Development We: * maintain and enhance professional competence by pursuing ongoing learning and professional development opportunities; and * stay updated on industry standards, regulations and best practices to ensure high-quality service delivery. ### Professional Independence We maintain professional independence in judgements and recommendations, ensuring objectivity and impartiality. # Cookie Policy DOS & Co.'s Cookie Policy ## Cookie Policy ### Information about our use of cookies 1.1. Our sites use cookies to distinguish you from other users of our sites. This helps us to provide you with a good experience when you browse our sites, and also allows us to improve our sites. By continuing to browse the sites, you are agreeing to our use of cookies. ### Consent to receive cookies 2.1. A cookie is a small file of letters and numbers that we store in your browser or on the hard drive of your computer or device if you agree. Cookies contain information that it transferred to your computer’s hard drive. 2.2. We use the following cookies: #### Strictly Necessary Cookies These are cookies that are required for the operation of our sites. They include, for example, cookies that enable you to log in to secure areas of our website, use a shopping cart or make use of e-billing services. #### Analytical/performance cookies These allow us to recognise and count the number of visitors and to see how visitors move around on our sites when they are using them. This helps us to improve the way our sites work, for example, by ensuring that users are finding what they are looking for easily. #### Functionality cookies These are used to recognise you when you return to our sites. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region). #### Targeting cookies These cookies record your visit to our sites, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on them more relevant to your interests. We may also share this information with third parties for this purpose. 2.3. Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytics/tracking performance cookies or targeting cookies. 2.4. You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. If you use your browser settings to block all cookies, however, you may not be able to access all parts of our site. 2.5. Except for essential cookies, all cookies will expire after 365 days. # Diversity, Equity & Inclusion DOS & Co. is a safe and supportive business. ## Our Commitment We are committed to promoting equal opportunities in employment and in our dealings with stakeholders, and creating a workplace culture in which diversity and inclusion is valued and everyone is treated with dignity and respect. We operate a zero-tolerance approach to discrimination in any form. Our employees receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We are also committed to providing equitable treatment to all those we deal with as an organisation, including customers and suppliers. Where to do so will not materially prejudice the quality, timeliness, reliability or value of the supply or service in question, it is our policy to give preferences to suppliers with ownership from underrepresented populations. ## About this Policy This policy sets out our approach to diversity, equity and inclusion. Our aim is to encourage and support diversity, equity and inclusion and actively promote a culture that values difference and eliminates discrimination in our workplace. It applies to all aspects of employment with us, including recruitment, pay, benefits and conditions, flexible working and leave, training, appraisals, promotion, conduct at work, disciplinary and grievance procedures, and termination of employment. This policy applies to all employees, officers, consultants, contractors, volunteers, interns, casual workers and agency workers. Darragh O'Sullivan is responsible for this policy and will review it annually. This policy does not form part of any contract of employment or other contract to provide services, and we may amend it at any time. ## Discrimination No-one at DOS & Co. may unlawfully discriminate against or harass other people, including current and former staff, job applicants, clients, customers, suppliers and visitors. This applies in the workplace, outside the workplace (when dealing with customers, suppliers or other work-related contacts), and on work-related trips or events including social events. The following forms of discrimination are prohibited under this policy and are unlawful: (a) **Direct discrimination**: treating someone less favourably because of a Protected Characteristic. For example, rejecting a job applicant because of their religious views or because they might be gay. (b) **Indirect discrimination**: a provision, criterion or practice that applies to everyone but adversely affects people with a particular Protected Characteristic more than others, and is not justified. For example, requiring a job to be done full-time rather than part-time would adversely affect women because they generally have greater childcare commitments than men. Such a requirement would be discriminatory unless it can be justified. (c) **Harassment**: this includes sexual harassment and other unwanted conduct related to a Protected Characteristic, which has the purpose or effect of violating someone's dignity or creating an intimidating, hostile, degrading, humiliating or offensive environment for them. (d) **Victimisation**: retaliation against someone who has complained or has supported someone else's complaint about discrimination or harassment. This includes where someone mistakenly believes that the person victimised has done so. (e) **Disability discrimination**: this includes direct and indirect discrimination, any unjustified less favourable treatment because of the effects of a disability, and failure to make reasonable adjustments to alleviate disadvantages caused by a disability. ## Recruitment & Selection Recruitment, promotion, and other selection exercises such as redundancy selection will be conducted on the basis of merit, against objective criteria that avoid discrimination. When recruiting or promoting, we will aim to take steps to improve the diversity of our workforce and provide equality of opportunity. Shortlisting and interviewing should be done by more than one person where possible. Our recruitment procedures will be reviewed regularly to ensure that individuals are objectively assessed on the basis of their relevant merits and abilities. Vacancies should generally be advertised to a diverse section of the labour market. Advertisements should avoid stereotyping or using wording that may discourage particular groups from applying. We are required by law to ensure that all employees are entitled to work in the UK. Assumptions about immigration status should not be made based on appearance or apparent nationality. All prospective employees, regardless of nationality, must be able to produce original documents (such as a passport) before employment starts, to satisfy current immigration legislation. The list of acceptable documents is available from the HR Department or UK Visas and Immigration. ## Disabilities If you are disabled or become disabled, we encourage you to tell us about your condition so that we can consider what reasonable adjustments or support may be appropriate. ## Part-Time and Fixed-Term Work Part-time and fixed-term staff should be treated the same as comparable full-time or permanent staff and enjoy no less favourable terms and conditions (on a pro-rata basis where appropriate), unless different treatment is justified. ## Breaches of this Policy We take a strict approach to breaches of this policy, which will be dealt with in accordance with our Disciplinary Procedure. Serious cases of deliberate discrimination and victimisation may amount to gross misconduct resulting in dismissal. Complaints will be treated in confidence and investigated as appropriate. There must be no victimisation or retaliation against staff who complain about or report discrimination. We encourage the reporting of all types of potential discrimination, as this assists us in ensuring that diversity, equity and inclusion principles are adhered to in the workplace. # Internal Promotion Policy We are committed to fostering career development and leadership from within by prioritising internal promotions for senior positions. ### Scope This policy applies to all employees and all departments within the DOS & Co. Group. ### General Principles We aim to foster a motivated, loyal and skilled workforce by adhering to the following general principles: * Career Advancement: We encourage a culture of continuous learning and professional growth to prepare employees for higher responsibilities; * Skill Recognition: We acknowledge and leverage the existing skills, knowledge and experience of our workforce. * Engagement and Retention: We enhance employee engagement and retention by providing clear paths for career advancement. ### Internal Promotion Procedures Whenever a senior position becomes vacant, or a new position is created, we will consider internal candidates as a primary source of recruitment. In addition: * Job Posting: All senior vacancies will be advertised internally before any external advertising is undertaken. Existing employees will be given a window to apply. * Eligibility Criteria: The eligibility criteria for senior positions, including the required skills, experience and performance standards, will be clearly set out. * Application Process: We will provide a clear and transparent application process for all interested candidates. ### Selection Process Internal candidates will be assessed based on their performance, skills, qualifications and potential to take on higher responsibilities. We will conduct interviews to evaluate the suitability and readiness of internal candidates for senior positions, and provide constructive feedback to all candidates regardless of the outcome. ### Development & Training All of our employees are encouraged to seek training and development programmes to equip them with the necessary relevant skills and knowledge to enable their career advancement. We also encourage mentorship programmes to prepare employees for senior roles, providing them with guidance, training, support and insights into higher-level responsibilities. # Environmentally-Preferred Products & Practices Policy We aim to minimise the environmental impact of our operations by promoting the procurement and use of environmentally-preferred products and by adopting sustainable practices. ### Scope This policy applies to all employees, contractors and suppliers engaging with DOS & Co. ### Definitions
TermDefinition
Environmentally-Preferred Products or EPP'sProducts or services that have a lesser or reduced effect on human health and the environment when compared to competing products or services.
Sustainable PracticesPractices that meet the need of the present, without compromising the ability of future generations to meet their own needs.
### General Principles * Sustainable Procurement: We prioritise the procurement of EPP's that are durable, reusable, recyclable and/or made from recycled materials. * Resource Efficiency: We promote the efficient use of resources, including energy, water and materials. * Waste Reduction: We encourage recycling and the reduction of waste, aiming for a zero-waste environment. ### When you're purchasing something * Evaluate: Look at the whole lifecycle cost of the product, its environmental attributes and its performance criteria. * Engage: Engage with supplies to promote the procurement of EPP's and explore opportunities for sustainability. ### Sustainable Practices * Energy Conservation: Implement energy-saving practices and consider renewable energy sources. * Water Conservation: Promote water-saving practices and technologies. * Green Building: Adopt green building standard and practices for facility management and new locations. # Mission Statement The DOS & Co. group of companies exists to provide unparalleled support to its clients to solve issues in their business and personal lives that are urgent, important, expensive, or more than one of those. We espouse the mantra of 'execution is everything' (the way you do *anything* is the way you do *everything*) to focus on the detail to enable our clients to concentrate on those things that matter most to them. We do so in a way that ensure that we, our supply chain and (where we can influence this) our clients are respectful of the environment, of society and of sustainable business practice (in its widest sense). # Privacy Policy DOS & Co.'s Privacy Policy DOS & Co. Ltd (“We”) are committed to protecting and respecting your privacy. This policy (together with our [Website Terms of Use](https://docs.dospay.co.uk/legal-notices/website-terms-of-use) and [Cookie Policy](https://docs.dospay.co.uk/legal-notices/cookie-policy)) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting any of the websites hosted on the **dosandco.com** or **dospay.co.uk** domains, or any app published by DOS & Co. Ltd. in the Apple® App Store® or the Google Play Store (all referred to below as ‘sites’), you are accepting and consenting to the practices described in this policy. For the purposes of the Data Protection Act 1998 (the “Act”), the data controller is DOS & Co. Ltd. of 56 St George’s Square, London SW1V 3QT. Our nominated representative for the purpose of this Act is Darragh O’Sullivan. Please note that [additional privacy policy terms](https://docs.dospay.co.uk/legal/account-tcs#8-data-privacy-and-personal-information) apply to the operation by DOS & Co. of any Payment Accounts for you. ## 1. Information we collect from you 1.1. We will collect and process the following data about you: a) **Information You Give Us**. This is information about you that you give us by filling in forms on our sites, or by corresponding with us by phone, email or otherwise. It includes information you provide when you register on our sites, subscribe to our services, search for a product, place an order on our sites, participate in discussion boards or other social media functions on our sites, enter a competition, promotion or survey, use our lifestyle management platform and when you report a problem with our sites. The information you give us may include your name, address, e-mail address, phone number, financial and credit card information, personal description, photograph and family information. b) **Information We Collect About You**. With regard to each of your visits to the sites, we will automatically collect the following information: i) *Technical Information*, including the internet protocol (IP) address used to connect to the internet, your login information, your browser type and version, your time zone setting, your browser plugin types and versions, operating system, platform and location; ii) *Information about your visit*, including the full Uniform Resource Locators (URL’s), clickstream to, through and away from our sites (including date and time), products you viewed or searched for, page response times, download errors, lengths of visits to certain pages, page interaction information (such as scrolling, clicks and mouse-overs), methods used to browse away from the page, and any phone number used to call our customer service team. c) **Information We Receive From Other Sources**. This is information we receive about you if you use any of the other websites we operate or the other services we provide. We work closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) who may share information with us. ## 2. Cookies 2.1. Our sites cookies to distinguish you from other users of the sites. This helps us to provide you with a good experience when you browse our sites and also allows us to improve our sites. For detailed information on the cookies we use and the purpose for which we use them, please see our Cookie Policy. ## 3. Uses made of the information 3.1. We use the information held about you in the following ways: a) **Information You Give Us**. We will use this information: i) To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us; > *The lawful basis on which we process data under this item, under the European Union General Data Protection Regulations (GDPR), is contract - this processing is necessary in order for us to fulfil our contractual obligations to you, or because you have asked us to do something before entering into a contract (eg, made an enquiry).* ii) To provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about; iii) To provide you, or permit selected third parties to provide you, with information on our behalf about goods or services we feel may interest you. If you are an existing client, we will only contact you by electronic means (email or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please do not tick the relevant box situated on the form on which we collect your data; iv) To notify you about changes to our service; and v) To ensure that content from our site is presented in the most effective manner for you and your device. > *The lawful basis on which we process data under items (ii)-(v) above, under the European Union General Data Protection Regulations (GDPR), is legitimate interests - for us, this is the legitimate interest we have in (i) ensuring that our website functions as you would expect and that we are able to record the number of visitors, source of visits and interactions made with our website; and (ii) being able to target marketing at users who have come across our website online and are therefore potentially qualified leads for our professional services. On the basis that we are unable to access personally-identifiable information about individual users, we are satisfied that your interests as a user do not override those legitimate interests.* b) **Information We Collect About You**. We will use this information: i) To administer our sites and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes; ii) To improve our sites to ensure that content is presented in the most effective manner for you and your computer or device; iii) To allow you to participate in interactive features of our service, when you choose to do so; iv) As part of our efforts to keep our sites safe and secure; v) To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you; and vi) To make suggestions and recommendations to you and other users of our sites about goods or services that may interest you or them. > *The lawful basis on which we process data under items (i)-(vi) above, under the European Union General Data Protection Regulations (GDPR), is legitimate interests - for us, this is the legitimate interest we have in (i) ensuring that our sites function as you would expect and that we are able to record the number of visitors, source of visits and interactions made with our sites; and (ii) being able to target marketing at users who have come across our sites online and are therefore potentially qualified leads for our goods or services. We are satisfied that your interests as a user do not override those legitimate interests.* c) **Information We Receive From Other Sources**. We will combine this information with information you give to us and information we collect about you. We will use this information and the combined information for the purposes set out above (depending on the types of information we receive). > *The lawful basis on which we process data under this item, under the European Union General Data Protection Regulations (GDPR), is legitimate interests - for us, this is the legitimate interest we have in (i) ensuring that our sites function as you would expect and that we are able to record the number of visitors, source of visits and interactions made with our sites; and (ii) being able to target marketing at users who have come across our sites online and are therefore potentially qualified leads for our goods or services. We are satisfied that your interests as a user do not override those legitimate interests.* ## 4. Disclosure 4.1. You agree that we have the right to share your information with: a) Any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries as defined in section 1159 of the Companies Act 2006, as well as the following, which are all in common ownership with us: > *dospay Ltd.* > > *DOS & Co. (ADR) Ltd.* > > *doslab Ltd.* > > *DOS & Co. (Holdings) Ltd.* b) Selected third parties, including: i) Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you; ii) Advertisers and advertising networks that require data to select and serve relevant adverts to you and others. We do not disclose information about identifiable individuals to our advertisers, but provide them with aggregate information about our users (for example, we may inform them that 50 women over 45 have clicked on their advertisement in any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in SW1). We may make use of the personal data we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to that target audience; iii) Analytics and search engine providers that assist us in the improvement and optimisation of our sites; and iv) Credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you. 4.2. We will disclose your information to third parties: a) In the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets. b) If DOS & Co. Ltd. or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets. c) If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use and other agreements; or to protect the rights, property of safety of DOS & Co. Ltd., our staff, our clients or others. This includes exchanging information with other companies and organisations for the purposes of fraud prevention and credit risk reduction. ## 5. Where we store your personal data 5.1. The data that we collect from you will be transferred to, and stored at, a destination outside the European Economic Area (”EEA”). It will also be processed by staff operating outside the EEA who work for us or for one of our suppliers. This includes staff engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. DOS & Co. Ltd. will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. 5.2. All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our sites, you are responsible for keeping this password confidential. We ask you not to share a password with anyone and we will never ask for your password. 5.3. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our sites; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. ## 6. How long we may store your data for 6.1 We may store your data indefinitely. ## 7. Your rights 7.1. You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise this right at any time by contacting us using the [Contact Form on our website](https://www.dosandco.com/contact). 7.2. Our sites may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility to liability for these policies. Please check these policies before you submit any personal data to these websites. 7.3 We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate. 7.4 If you believe that you are directly affected by our processing of personal data, you are entitled to as the Information Commissioner to consider whether the processing is likely to comply with the law. You can report a concern at . ## 8. Access to information 8.1. The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request will be free of charge, unless it is manifestly unfounded, excessive or repetitive, in which case it will be subject to a fee of £25 to meet our costs in providing you with details of the information we hold about you. ## 9. Changes to our privacy policy 9.1. Any changes we make to our Privacy Policy in future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to this policy. ## 10. Contact information 10.1. Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed using the [contact form](https://www.dosandco.com/contact). # Human Rights, Slavery and Human Trafficking Statement Modern Slavery Act 2015 **DOS & Co. Ltd.** is making a voluntary modern slavery and human trafficking statement relating to section 54 of the Modern Slavery Act 2015. We recognise and acknowledge the rights of indigenous peoples. Further, we recognise, acknowledge and undertake to support the United Nations Universal Declaration of Human Rights and the UN Guiding Principles on Business and Human Rights (the Ruggie Principles). We oppose slavery and human trafficking in all its forms and make this statement to set out the steps we have taken to ensure that there is no slavery or human trafficking in our business or in our supply chains. We are a family-owned business providing consulting, advisory and payment services in the private sector. Our annual turnover is under £36 million. Although we are not required to make a modern slavery statement under section 54 of the Modern Slavery Act.2015, we are making this voluntary statement to show our commitment to ethical trading principles and to set out the steps we are taking to tackle modern slavery and human trafficking in our business and in our supply chains. We are committed to ethical trading principles and to acquiring goods and services without harm to others. We are a founding member of [PRIME](https://primeprinciples.org/), which aims to promote responsibility and integrity in the maintenance of our environment and has set out a suite of Principles for environmentally-sustainable and responsible business practices. To ensure a high level of understanding of the risks of modern slavery and human trafficking in our supply chains and our business, we provide training to our staff. # Suppliers' Code of Conduct This Code of Conduct applies to suppliers of all DOS & Co. group companies. ### Agreed Terms #### About this Code Corporate integrity, responsible sourcing and the safety and wellbeing of workers in the countries where we do business are of paramount importance to DOS & Co. These core principles are reflected in this Supplier Code of Conduct (the '**Code**'), which establishes the minimum standards that must be met by any entity that supplies products or services to DOS & Co. #### Definitions and Scope In this Code: * **Supplier** means a company, partnership or individual that provides goods or services to one or more members of the DOS & Co. group of companies. * **worker** means any individual whom the Supplier employs, hires or engages, or otherwise uses to conduct its business. * **Representative** means the Supplier's suppliers, sellers, agents, and sub-contractors who are involved in DOS & Co.'s supply chain. #### Who must comply with this Code? The Supplier shall comply with the Code and shall ensure that its workers are aware of this Code and comply with it. #### Supplier's Commitment > The Supplier agrees that: > > * It will comply with the requirements in this Code. > * It has appropriate systems in place to ensure continuous compliance and to demonstrate such compliance. > * Any breach of this Code will allow DOS & Co. terminate its relationship with the Supplier with immediate effect. ### The Code #### 1. Compliance with laws and regulations and priority of standards 1.1 In carrying out its agreement(s) with DOS & Co., the Supplier shall, in addition to complying with the standards set out in this Code, comply with all applicable UK laws and regulations (and if applicable, the laws and regulations of any other jurisdiction where it or its Representatives operate) including but not limited to the laws and regulations relating to issues addressed in this Code. 1.2 Competing standards shall be addressed as follows: (a) If there is a conflict between any applicable laws or regulations, the provisions of an agreement with DOS & Co. and the provisions of this Code, the Supplier shall meet the most stringent standard. (b) If there is a conflict between the provisions of an agreement with DOS & Co. and the provisions of this Code, the Supplier shall meet the the standard as set out in the agreement. #### 2. Updating this Code DOS & Co. has the right to modify this Code from time to time on giving the Supplier at least 14 days' notice in writing (writing includes email). #### 3. Workforce issues *3.1 Slavery, human trafficking and child labour* The Supplier shall comply with all applicable anti-slavery and human trafficking laws, statutes, regulations and codes from time to time in force including but not limited to the Modern Slavery Act 2015 in any part of its supply chain. This includes, but is not limited to, not supporting or engaging or requiring any forced labour, the use of child labour, bonded labour, indentured labour and prison labour. *3.2 Human rights* The Supplier shall comply with all internationally recognised human rights understood, at a minimum, as those expressed in the International Bill of Human Rights and the principles concerning fundamental rights set out in the International Labour Organisation's Declaration on Fundamental Principles and Rights at Work from time to time in force. *3.3 Equal opportunities* DOS & Co. is an equal opportunities employer and Suppliers shall not discriminate in hiring, compensation, training, advancement or promotion, termination, retirement or any employment practice based on race, caste, colour, national origin, gender, gender identity, sexual orientation, religion, age, marital or pregnancy status, disability, union membership or political affiliation or any other characteristic other than the worker's ability to perform the job subject to any accommodations required or permitted by law. *3.4 Freedom of association and collective bargaining* The Supplier shall respect, and shall not interfere with, the right of workers to decide whether to lawfully associate with groups of their choice, including the right to form or join trade unions and to engage in collective bargaining. *3.5 Working environment* The Supplier shall provide a safe, healthy, and sanitary working environment and comply with UK health and safety laws and any other relevant laws where it operates. This includes, but is not limited to, implementing general and relevant industry-specific procedures and safeguards to prevent workplace hazards and work-related accidents and injuries. Where such hazards cannot be adequately prevented or controlled, the Supplier shall provide workers with appropriate personal protective equipment to protect against hazards typically encou**n**tered in that scope of work. *3.6 Wages and remuneration.* The Supplier must compensate all workers with wages, including overtime premiums, and benefits that at a minimum meet the higher of: (a) the minimum wage and benefits established by applicable law; (b) collective agreements; (c) industry standards; and (d) an amount sufficient to cover basic living requirements. #### 4. Data protection and information security 4.1 The Supplier shall comply with all data protection laws and requirements (including the UK GDPR) when processing any personal data on DOS & Co.'s behalf. 4.2 The Supplier shall have in place appropriate measures to: (a) protect the integrity and confidentiality of information (including information belonging to or supplied by DOS & Co.) held on its systems (which include physical and online or electronic systems); and (b) ensure that there is no unauthorised access of the information by third parties, including its Representatives. #### 5. Environmental responsibility 5.1 The Supplier shall ensure that: (a) its operations comply with all applicable environmental laws, including laws and international treaties relating to (but not limited to) waste disposal, emissions, discharges and the handling of hazardous and toxic materials; (b) the goods it manufactures (including the inputs and components that it incorporates into its goods) comply with all applicable environmental laws and treaties; and (c) it will only use packaging materials that comply with all applicable environmental laws and treaties. 5.2 The Supplier shall have in place a suitable environmental management system for managing its environmental risks. As a minimum, the system should include and address the following: (a) an assessment of the environmental impact of all historical, current and likely future operations; (b) steps to continuously improve environmental performance, reduce pollution, emissions and waste; (c) measures to reduce the use of all raw materials, energy and supplies; and (d) raising awareness and training workers in environmental matters. #### 6. Bribery and corruption 6.1 The Supplier shall comply with all applicable laws, statutes, codes and regulations relating to the prevention of bribery and corruption (including but not limited to the Bribery Act 2010). To that end, the Supplier shall not accept, offer, promise, pay, permit or authorise: (a) bribes, facilitation payments, secret or undisclosed commissions, kickbacks or illegal political contributions; (b) money, goods, services, entertainment, employment, contracts or other things of value, in order to obtain or retain improper advantage; or (c) any other unlawful or improper payments or benefits. #### 7. Unfair business practices The Supplier shall comply with all applicable competition laws (including but not limited to the Competition Act 1998), including but not limited to those relating to teaming and information sharing with competitors, price fixing and rigging bids. #### 8. Procuring and managing Representatives 8.1 When assessing the Supplier's performance against the requirements set out in this paragraph, DOS & Co. shall have due regard to the risk profile of the transaction, the Supplier's ability to comply with the requirements and the consequences where the Supplier fails to meet those requirements. 8.2 With regard to prospective Representatives, the Supplier shall carry out appropriate due diligence on prospective Representatives that will form part of DOS & Co.'s upstream supply chain. At a minimum, the due diligence must include the following: (a) investigations into prospective Representatives' stance, public statements and actions on human rights, treatment of workers, bribery, ethical behaviour and environmental outlook; (b) risk assessments for countries from which materials, components or finished goods are sourced; and (c) the prospective Representative's ability to meet the requirements and principles that are covered in this Code. 8.3 In its dealings with Representatives, the Supplier shall: (a) ensure that agreements with Representatives include provisions that require the Representatives to comply with applicable provisions of this Code, having due regard to the risk profile of the transaction, the Representative's ability to comply with those provisions and the consequences where the Representative fails to meet those requirements; (b) ensure that it has measures to monitor that those Representatives are complying with those compliance-related provisions and that it has systems in place to address any deficiencies or breaches of those requirements; and (c) pay its Representatives promptly, with the maximum payment period being 28 days. #### 9. Training 9.1 The Supplier shall implement a system of training for its workers to ensure that they are aware of the requirements of this Code. 9.2 The Supplier shall keep a record of all training offered and completed by its workers and shall make a copy of such record available to DOS & Co. on request. #### 10. Certifying compliance and audit 10.1 The Supplier shall provide written confirmation to DOS & Co. at least once per year that: (a) it has appropriate systems in place to monitor its compliance with this Code; and (b) it is able to comply with this Code for the duration of its relationship with DOS & Co.. 10.2 In addition to the written confirmation at paragraph 10.1, DOS & Co. may conduct audits to verify the Supplier's compliance with this Code. DOS & Co. has no obligation to conduct such audits. #### 11. Self-monitoring and reporting breaches 11.1 The Supplier shall monitor its compliance with the Code and shall report any breaches (actual or suspected) of this Code as soon as possible to DOS & Co. 11.2 The Supplier shall not retaliate or take disciplinary action against any worker that has, in good faith, reported breaches of this Code or questionable behaviour, or who has sought advice regarding this Code. #### 12. Breach, remediation and termination 12.1 Where DOS & Co. becomes aware of a breach of this Code by the Supplier or its workers, DOS & Co. may either: (a) immediately terminate its business relationship with the Supplier (including any contracts); or (b) require the Supplier to produce a remediation plan specifying the actions that the Supplier will take that will lead to compliance with the Code, and present it to DOS & Co. within 14 days of being requested to do so. If the Supplier fails to produce the remediation plan within this timeframe or fails to implement it within a reasonable time, DOS & Co. may immediately terminate its business relationship with the Supplier (including any contracts). 12.2 Where DOS & Co. becomes aware that a Representative has been involved in an incident (or incidents) that would constitute a breach of any of the requirements under this Code, were they bound directly by it, DOS & Co. may either: (a) terminate its business relationship with the Supplier (including any contracts); or (b) require the Supplier to remedy that incident (or incidents) with that Representative. If the Supplier is not able to remedy such incident with that Representative within a reasonable time, DOS & Co. may immediately terminate its business relationship with the Supplier (including any contracts). # Sustainable Travel Policy Our Climate Change Policy and our commitments to sustainable business require us to reduce our travel wherever possible. When work travel is still required, this sustainable travel policy applies. The objective of this policy is to promote sustainable travel choices among our colleagues; to reduce our carbon footprint and to contribute to local community sustainability. ### Scope This policy applies to all employees or anyone booking travel on behalf of any employees or for DOS & Co. business. ### General Principles * Is your travel necessary? Encourage virtual meetings and remote collaborations wherever possible to minimise the need for travel. * How are you getting there? Favour public transportation, taxi-sharing, cycling and walking for local travel. * Low-Emission vehicles - if you are taking a taxi or using a car service, always choose the electric or low-emission option. ### Air Travel While our goal is to reduce our travel footprint wherever possible, the global spread of our clients means that air travel will still sometimes be necessary. Our specific policy on air travel is: * Favour auto-offset airlines: easyJet already offsets all of its carbon emissions and is our default airline of choice for short-haul flights. If easyJet is available on your route within your travel time window, you must prioritise using it. * Offset wherever possible: if you are offered the opportunity to offset your emissions as part of the booking process, take the option. If you are not, please refer your booking information to the accounts department so that it can be offset separately. ### Accommodation Where possible, favour environmentally-conscious accommodation options that have established environmental practices. Consider the following: * If the accommodation offers the option for you to recycle towels, please do so as much as you feel comfortable to do; and * Similarly, unless your sheets actually need to be cleaned, please consider leaving the card on the bed that says not to strip and clean them - they will still make your bed beautifully. # Website Acceptable Use Policy ## Acceptable Use Policy Please read the terms of this policy carefully before using the site. ### 1. What is in this Policy? 1.1. This Acceptable Use Policy sets out the content standards that apply when you upload content to our sites, make contact with other users on our sites, link to our sites, or interact with our sites in any other way. ### 2. Prohibited Uses 2.1. You may only use our sites for lawful purposes. You may not use our sites: 1. In any way that breaches any applicable local, national or international law or regulation; 2. In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect; 3. For the purpose or harming, or attempting to harm, minors in any way; 4. To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards (below); 5. To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation or spam; or 6. To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, logic bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware. 2.2. You also agree: 1. Not to reproduce, duplicate, copy or re-sell any part of our sites in contravention of the provisions of our Terms of Website Use (above); 2. Not to access without authority, interfere with, damage or disrupt: 3. Any part of our sites; 4. Any equipment or network on which our sites are stored; 5. Any software used in the provision of our sites; or 6. Any equipment or network or software owned or used by any third party. ### 3. Content Standards 3.1. These content standards apply to any and all material which you contribute to our site (each, a ‘**Contribution**’), and to any interactive services associated with it. 3.2. These Content Standards must be complied with in spirit as well as to the letter. The standards apply to each part of any Contribution as well as to its whole. 3.3. DOS & Co. Ltd. will determine, in its discretion, whether a Contribution breaches these Content Standards. 3.4. A Contribution must: 1. Be accurate (where it states facts); 2. Be genuinely held (where it states opinions); 3. Comply with the law applicable in England and Wales and in any country from which it is posted. 3.5. A Contribution must not: 1. Be defamatory of any person; 2. Be obscene, offensive, hateful or inflammatory; 3. Promote sexually explicit material; 4. Promote violence; 5. Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age; 6. Infringe any copyright, database right or trade mark of any other person; 7. Be likely to deceive any person; 8. Breach any duty owed to a third party, such as a contractual duty or a duty of confidence; 9. Promote any illegal activity; 10. Be in contempt of court; 11. Be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety; 12. Be likely to harass, upset, embarrass, alarm or annoy any other person; 13. Impersonate any person, or misrepresent your identity or affiliation with any person; 14. Give the impression that the Contribution emanates from DOS & Co. Ltd. if this is not the case; 15. Advocate, promote, incite any party to commit, or assist in any unlawful criminal act such as (by way of example only), copyright infringement or computer misuse; 16. Contain a statement which you know or believe, or have reasonable grounds for believing that the members of the public to whom the statement is, or is to be, published are likely to understand as a direct or indirect encouragement or other inducement to the commission, preparation or instigation of acts of terrorism; or 17. Contain any advertising or promote any services or web links to other sites. ### 4. Breach of this Policy 4.1. When we consider that a breach of this acceptable use policy has occurred, we may take such action as we deem appropriate. 4.2. Failure to comply with this acceptable use policy constitutes a material breach of the Terms of Use upon which you are permitted to use our site, and may result in our taking any or all of the following actions: 1. Immediate, temporary or permanent withdrawal of your right to use our sites; 2. Immediate, temporary or permanent removal of any Contribution uploaded by you to our sites; 3. Issue of a warning to you; 4. Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to reasonable administrative and legal costs) resulting from the breach; 5. Further legal action against you; or 6. Disclosure of such information to law enforcement authorities as we reasonably feel is necessary or as required by law. 4.3. We exclude our liability for all action we may take in response to breaches of this acceptable use policy. The actions we may take are not limited to those described above, and we may take any other action we reasonably deem appropriate. # Website Terms of Use ## Terms & Conditions of Use Please read these terms and conditions carefully before using this site. ### 1. What's in these Terms? 1.1. These terms tell you the rules for using any of the websites on the **dosandco.com**, **dfo.io** or **dospay.co.uk** domains, or any sub-domains of those domains (referred to below as ‘**sites**’). ### 2. Who we are and how to contact us 2.1. We are DOS & Co. Ltd. (‘**We**’). We are registered in England and Wales under company number 8294966 and have our registered office at 56 St George’s Square, London SW 1V 3QT. Our main trading address is 25 Wilton Road, London SW1V 1LW. Our VAT number is GB 192009911. 2.2. We are a limited company. 2.3. To contact us, please use the [Contact form here](https://www.dosandco.com/contact). ### 3. By using our sites, you accept these terms 3.1. By using any of our sites, you confirm that you accept these terms of use and that you agree to comply with them. 3.2. If you do not agree to these terms, you must not use our sites. 3.3. We recommend that you print a copy of these terms for your future reference. ### 4. There are other terms that might apply to you 4.1. These terms refer to the following additional terms, which also apply to your use of our site: 1. Our Privacy Policy (link above), which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate. 2. Our Cookie Policy, which sets out information about the cookies on our site. 4.2. If you purchase goods or services from us, our Terms and Conditions of supply will apply to those purchases. ### 5. We may make changes to these Terms 5.1. We amend these terms from time to time. Every time you wish to use one of our sites, please check these terms to ensure you understand the terms that apply at that time. ### 6. We may make changes to our sites 6.1. We may update and change our sites from time to time to reflect changes to our products, our users’ needs and our business priorities, or for any other reason. ### 7. We may suspend or withdraw our sites 7.1. The public-facing elements (which do not require user log in) of this site are made available free of charge. 7.2. We do not guarantee that our sites, or any content on them, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or part of our sites for business or operational reasons. We will try to give you reasonable notice of any suspension or withdrawal. 7.3. You are also responsible for ensuring that all persons who access our sites through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them. ### 8. Our sites are designed for users in the United Kingdom 8.1. Our sites are directed to people residing in the United Kingdom. We do not represent that the content available on or through our site is appropriate for use in other locations or jurisdictions. ### 9. You must keep your account details safe 9.1. If you choose, or are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party. 9.2. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use. 9.3. If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us using the [Contact Form on this website](https://www.dosandco.com/contact) or by telephone on +44 203 167 8727. ### 10. How you may use material on our sites 10.1. We are the owner or licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. 10.2. You may print off one copy, and may download extracts, of any pages from our site for your personal use, and you may draw the attention of others within your organisation or network to the content posted on our site. 10.3. Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged. 10.4. You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors. 10.5. If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. ### 11. Do not rely on information on our sites 11.1. The content provided on our sites is for general information only. It is not intended to amount to specialist advice on which you may rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content of our sites. 11.2. Although we make reasonable efforts to update the information on our sites, we make no representations, warranties or guarantees, whether express or implied, that the content on our sites is accurate, complete or up to date. In particular, legal and financial observations may become obsolete very quickly as legislation and case law develop – you should not consider any element of our websites to be giving you legal or financial advice. ### 12. We are not responsible for websites we link to 12.1. Where our sites contain links to other sites and resources provided by third parties, these links are provided for information only. Such links should not be interpreted as approval by us of those linked websites or any information you may obtain from them. 12.2. We have no control over the content of those sites or resources. ### 13. User-generated content is not approved by us 13.1. The sites may contain information and materials uploaded by other users of the sites, including to bulletin boards and chat rooms. This information and these materials have not been verified or approved by us. The views expressed by users on our site do not necessarily represent our views or values. ### 14. Our responsibility for loss or damage suffered by you 14.1. Whether you are a consumer or a business user: 1. We do not exclude limit or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation. 2. Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any products to you, which will be set out in our Terms and Conditions of supply. 14.2. If you are a business user: 1. We exclude all implied conditions, warranties, representations or other terms that may apply to our sites or the content on them. 2. We will not be liable to you for any loss or damage, whether in contract or tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with: 1. Use of, or inability to use, our sites; or 2. Use of, or reliance on, any content displayed on our sites. 3. In particular, we will not be liable for: 1. Loss of profits, sales, business or revenue; 2. Business interruption; 3. Loss of anticipated savings; 4. Loss of business opportunity, goodwill or reputation; or 5. Any indirect or consequential loss or damage. 14.3. If you are a consumer user: 1. Please note that we only provide our sites for domestic and private use. You agree not to use our site for any commercial or business purpose, and we have no liability to you for any loss of profit, loss of business, business interruption or loss of business opportunity. 2. If defective digital content, that we have supplied, damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. ### 15. Uploading content to our sites 15.1. Whenever you make use of a feature that allows you to upload content to our sites, or to make contact with other users of our sites, you must comply with the content standards set out in our Acceptable Use Policy (below). 15.2. You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty. 15.3. Any content you upload to our sites will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us (and other users of our site) a limited licence to use, store and copy that content and to distribute it and make it available to third parties. The rights you license to us are described below. 15.4. We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy. 15.5. We have the right to remove any posting you make on our sites if, in our opinion, your post does not comply with the content standards set out in our Acceptable Use Policy (below). 15.6. You are solely responsible for securing and backing up your content. ### 16. Rights you are giving us to material you upload 16.1. A perpetual, worldwide, non-exclusive, royalty-free, transferable licence to use, reproduce, distribute, prepare derivative works of, display and perform that user-generated content in connection with the service provided by the website and across different media. 16.2. A licence to use the content, in an anonymised format which makes your personal identification impossible, to promote our website or services. 16.3. A licence allowing other users, partners or advertisers to use the content for their purposes, in accordance with the functionality of our site and our Acceptable Use Policy (below). ### 17. We are not responsible for any viruses and you must not introduce them 17.1. We do not guarantee that our sites will be secure or free from any bugs or viruses. 17.2. You are responsible for configuring your information technology, computer programmes and platforms to access our sites. You should use your own virus protection software. 17.3. You must not misuse our sites by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored, or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our sites will cease immediately. ### 18. Rules about linking to our sites 18.1. You may link to our sites, or their pages, provided you do so in a way which is fair and legal and does not damage our reputation or take advantage of it. 18.2. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. 18.3. You must not establish a link to our site in any website that is not owned by you. 18.4. Our sites must not be framed (or shown in an i-Frame) on any other site. 18.5. We reserve the right to withdraw linking permission without notice. 18.6. The website which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy (below). 18.7. If you wish to link or make use of any content on our site other than that set out above, please contact us using the [Contact Form on the sites](https://www.dosandco.com/contact). ### 19. Which country's laws apply to any dispute? 19.1. If you are a consumer, please note that these terms of use, their subject matter and their formation are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction, except that if you are a resident of Northern Ireland, you may also bring proceedings in Northern Ireland and if you are a resident of Scotland, you may also bring proceedings in Scotland. 19.2. If you are a business, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales. # Working From Home This policy exists to promote environmental responsibility and reduce the environmental impact of our operations while employees are working from home. ### Scope This policy applies to all employees working from home for DOS & Co. ### General Principles * Energy Efficiency: We encourage the use of energy-efficient appliances, equipment and lighting. * Resource Conservation: We promote the prudent use of resources including paper, water and electricity. * Waste Management: We encourage recycling and the responsible disposal of waste. ### Practical Considerations * Only heat those rooms in your home that you *need* to heat if you are working from home during the winter, and only cool those rooms that you *need* to cool if you are working from home in the summer. * Use natural light and ventilation to reduce the need for artificial heating and cooling. * Dress appropriately for the weather to reduce your reliance on artificial heating and cooling (NB - if you are speaking with a client over video, at least your top half should be in smart business dress). * Turn off all lights, appliances and electronic devices when they are not in use. * Opt for digital documents and communication to reduce paper usage. * If printing is necessary, use double-sided printing and recycle your used paper. If you need additional recycled paper for printing, please take some from the office. * Separate your recyclables from your general waste and use local recycling facilities. If you don't have local recycling facilities and it is convenient to do so, you may bring your recyclables to the office for recycling. * Do not bin confidential client documentation in your regular household bin - bring it to the office to be confidentially shredded. If you envisage a large volume of confidential information requiring shredding, we can arrange for a collection from your home. * If travel is necessary, please remember the [Sustainable Travel Policy](/policies/sustainable-travel-policy).